What's the role about

This position offers a unique opportunity for junior engineers to kick-start their professional journey and explore diverse development avenues. As part of our team, you’ll be responsible for product monitoring and incident management process. This role serves as an excellent foundation for growth and opens doors to various career paths. Don’t miss out on this chance to unleash your potential and chart your own success story!

What you’ll be doing

• Maintenance of business critical payment services and products of the group of companies
• Providing monitoring and detection of problems and faults in payment services 
• Prompt incident response
• Creating incident reports
• Appointment and coordination of employees responsible for resolving incidents
• Designate of employees responsible for resolving incidents and coordinate different units in case of complex incidents
• Development of a centralized monitoring system
• Configuring of products' traffic settings
• Deployment of products' releases
• Ability to solve general issues

What you’ll need to be successful in the role

• Knowledge of Windows and Linux operating systems; basic skills in operating system administration 
• Familiar with basic networking concepts 
• General knowledge of  IT monitoring concepts
• Troubleshooting skills are welcome
• Experience with Zabbix and Grafana or similar monitoring systems
• Experience with Jira and Confluence or similar service management tools 
• English - B1 Intermediate
• Readiness to work at the intersection of business and IT 
• Ability to react quickly in case of emergency
• Careful and responsible person

Would be a plus: 

• Experience with GitLab
• Knowledge of scripting languages: bash / sh, python
• Ability to write basic SQL queries 
• Experience with MSSQL / Oracle / PostgreSQL DBMS