For a seamless cash pick-up experience in the Philippines, follow these simple instructions tailored for both recipients and senders:

Choose a cash pick-up location:
- Transfers made via Asia United Bank, CIS Bayad Center, LBC Express, M Lhuillier, or Palawan - Pawnshops: Available at any branch of these networks.
- Transfers to Cavite United Rural Bank, Cebuana Lhuillier or Rural Bank of Angeles: Collect at the respective netork's branches only.

Important note for senders:
- The name on your transaction must exactly match the name on the presented recipient's ID to ensure a smooth cash collection process.
- In some locations, there might be special requirements for ID of the recipient. Please refer to this article for further instructions.

Transaction code info:
- The transaction code will be sent to a sender via SMS after transfer initiation.
- If the recipient encounters any issues, the sender can share the code through a secure messenger or another method for fund collection.

If you haven't received the code:
- Log in your account;
- Click on the transaction you need;
- Click on the 'Notify beneficiary' button;
- Send the code to the recipient.
The 'Notify beneficiary' button will appear within 1 day from the moment the transaction is registered in our system