If you forgot your Paysend passcode to access the website, follow the steps below:

1. As you log in and are asked to enter your passcode, click 'Forgot your passcode?';
2. Click 'Log in with security code' to reset your password;
3. Enter your phone number and confirm login using an SMS code.

If you use Paysend app and need to reset the passcode, do the following:

1. As you log in and are asked to enter your passcode, tap on 'Forgot?';
2. Tap on the 'Log out' button to reset your passcode;
3. Enter your phone number and confirm login using an SMS code.

You will be prompted to set up a new passcode upon successful login.