The verification is requested automatically, usually when you reach your sending limit.

You will be asked to submit photos of your identity document in your Paysend app or in the web version of Paysend. We recommend submitting only photos taken with your phone's camera in real time.

Please get acquainted with the document requirements and the quality requirements before submitting your document.

In some cases, you may receive an email from the verification team and additional information may be requested.