I've just made a transfer and want to cancel it

You can cancel your transfer within 30 minutes after sending it and obtain a refund within 3 business days, as long as the funds have not already been picked up or deposited into your recipient’s account.

To cancel your transfer, go to Transfer History and select the transfer you wish to cancel. Tap on 'Cancel transfer' and click 'Cancel&Refund' to confirm.

If you are experiencing an issue with the transfer cancellation, please send us a request via online chat, and we will do our best to assist you with the issue.