How can I check my transfer status

2022-07-20

Paysend provides simple money transfers, with more than 95% of payments taking less than 2 minutes. Working with open banking there are several steps in the process, which are displayed in the app, or website when making a transfer. These steps are listed below, with the first two relating to the payment (funding) of the transaction and the second two detailing the payout to the recipient/beneficiary.  

 

To view the status of your transfer, select the transfer you wish to review and click the ‘View status details’.

  1. Transfer Booked - indicates the request is recorded in the system.
  2. Payment Pending - awaiting your payment/funding still pending.
  3. Payment Received - transfer has been successfully funded ready to be sent. 
  4. Payment Failed - there was an error with your payment / we haven't received funds.  
  5. Payment Processing - outbound payment to the recipient is in progress.
  6. Payment Processed - payout request has been successful.
  7. Money Sent  - funds are with the recipient’s bank pending confirmation of deposit to their account. 
  8. Delivered - funds are confirmed by the recipient / beneficiary’s bank as deposited. (Please bear in mind it can take up to 2 working days for the recipient bank to credit the account)